Optimize the operations for the app, including content moderation, vendor management and user support.

A successful candidate will have an established track record of evaluating existing ops procedures, troubleshooting problem areas and designing efficient workflows that can scale. Previous work experience in content moderation, trust and safety, or user support is desired. Will play a vital role in improving daily operations, and enhancing the health and engagement of our online community.

Basic qualifications

• 5+ years of work experience in operations management
• Bachelor’s degree in related fields or equivalent work experience
• Ability to design and implement efficient workflows that can scale
• Experience with policy enforcement, community moderation or customer support
• Experience working with product and engineering teams to ship new features
• Experience managing teams and driving cross-functional projects across different time zones

Job ad as additional information.