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Content Integrity Agent for Etsy

While this job is not on Etsy’s website (they have other remote jobs too) The Mom Project is reputable and they may be trying other ways to get new talent. Its not uncommon. 

Responsibilities:

  • Understanding and enforcing assigned sections of Etsy’s seller policies
  • Staying up-to-date with training; following workflow and escalation guidelines
  • Utilizing Etsy’s internal tools to review digital content within listings, reviews, and messages; removing content that does not comply with Etsy’s policies. Some of the content may be disturbing. Examples include but are not limited to
  • Hate speech
  • Weapons
  • Drug Paraphernalia
  • Sexual/Mature Content
  • Communicating efficiently and accurately with sellers about enforcement actions
  • Upholding content moderation service levels and performance metrics

Qualifications:

  • 1+ year of experience in content moderation, fraud investigation, or other e-commerce risk management experience
  • Good judgment; operates confidently in ambiguous situations
  • Ability to work well both independently and within a team structure
  • Excellent written communication skills
  • Comfortable providing and receiving feedback as a regular practice
  • Handles sensitive topics with composure and maturity
  • Willing to work a Tuesday-Saturday schedule

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