This may not be content moderation, it is a good job for anyone wanting to do more than just moderate. Many Community Manager roles will require you to interact with customers. 

From the ad: You will help establish our reputation as a company that offers excellent customer support via all mediums, including social media and various digital channels. You will own and elevate the customer experience by resolving customer concerns and reporting to the correct teams to eliminate the issue for future customers.

Responsibilities include resolving customer queries and complaints, recommending solutions, and guiding customers through product features and functionalities. To be successful in this role, you should be an excellent written and verbal communicator who’s able to earn our customers’ trust in 240 characters (or less!).

Requirements:

• Must have at least 4-5 years of experience in a customer-facing role
• 2-3 years of customer escalations experience preferred
• Prior experience managing Q&A, moderation, and communities on Facebook, Instagram, LinkedIn, YouTube, Twitter, 3rd party review sites, etc. and understanding best practices for each platform
• Strong customer-first mindset, with an interest in understanding the customer, and engaging in a supportive, authentic, on-brand voice, to resolve customer issues quickly and satisfactorily
• Must have maturity and self-awareness to work with the content / topics at hand
• Excellent work ethic, high productivity, and acute attention to detail needed
• Follow-up skills and a strong sense of accountability and ownership are a must

Link to job listing.