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Digital Customer Community Manager for Volpara Health

Bring the digital community to life for B2B customers. The Community Manager will be responsible for creating an engaging community for our members, fostering the community from the ground up, the day-to-day operations of the community, and will work with Customer Success, Sales, Marketing, and Product teams to drive engagement and best practices. The ideal candidate has marketing experience at a high-growth start-up and has previously managed an online community for a SaaS company. 

Experience & Qualifications 

  • 3+ years Community Management experience required 
  • Bachelor’s degree or equivalent preferred. 
  • Operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting, etc.) 
  • Proven ability to execute tasks with high quality and within time constraints 
  • Effective and versatile written and interpersonal communication skills 
  • Comfortable in a fast-paced/dynamically changing environment 
  • Experience with ServiceNow, Salesforce, or other community platforms desirable 
  • Proof of COVID 19 vaccination required, except in limited circumstances where a legally recognized medical or religious exemption may be able to be accommodated. 

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