Block is looking for an experienced Head of Trust & Safety to lead all aspects of Block’s physical security programs including our Security Specialists, Global Security Operations, Protective Intelligence & Risk, Security Systems, and Crisis Management. Our Trust & Safety team is responsible for promoting the safety and security of Block employees, facilities, and physical assets. You will work with your leadership team, Workplace, Legal, Human Resources, InfoSec, and other partners to promote a safe, productive, and inclusive environment for our global workforce. This role reports directly to Block’s General Counsel.
Ideally, you are an experienced leader and collaborative advisor and partner. You have an innovative, proactive, and practical mindset, holding deep expertise in all aspects of security and you thrive on solving the challenges inherent in a dynamic, high-growth tech environment.
You will:
- Lead, direct, and execute the Global Safety and Security Operations strategy.
- Cultivate a team culture of high-performance, engagement, and operational excellence at scale.
- Collaborate with partners within Block, and interface with external vendors and industry groups.
- Develop and scale Block’s enterprise security infrastructure, which includes responding to audit requests.
- Oversee an operations team that maintains global situational awareness around-the-clock in addition to preparing and mitigating risk within the operational environment for the business.
- Guide business leaders and manage teams responsible for identifying, evaluating, and developing innovative solutions related to the safety and security of our employees and facilities.
- Develop, integrate, and oversee culturally attuned policies, programs, and procedures such as Global Safety and Security Operations, security risk assessments and environmental, health and safety programs, including the mitigation, remediation, and reporting of security incidents.
- Establish, track, and report strategic and operating metrics.
- Be accountable for the assessment, acquisition, and implementation of leading technology to keep our employees, facilities, and operations safe and secure.
- Work with law enforcement at the local, state, and federal levels.
- Advise on and manage your team in supporting strategic growth projects, including M&A, the creation of new business units, and other impactful initiatives or transactions.
- Be a thought leader for the Counsel leadership team, contributing to counsel strategy, company and team priorities, and team development.
Qualifications
You have:
- 15+ years of security experience including 10+ years of management experience at scale.
- A demonstrated ability to lead at scale, pivot and adapt, prioritize, take action, and provide clear direction in the face of ambiguity.
- Deep understanding of security risks across global operating environments, and the ability to react to and manage such risks.
- Experience with global security operations, threat intelligence, physical security, security systems, and investigations, including a full understanding of evidentiary standards.
- Experience managing a global team, including strategic planning, career development, and resource allocation.
- A team mindset, with ability to build strong relationships and work collaboratively with members at all levels of the organization.
- A strong bias for action and demonstrated experience setting and achieving performance goals with cross-functional dependencies in a time-sensitive environment.
- Exceptional communication skills, including executive communication skills and confidence with public speaking, and the ability to simplify complex issues and provide proactive advice and practical solutions that can be operationalized.
- The ability and willingness to travel as needed.