The individual will review account activity to ensure correct tax reporting has been recorded. The individual will be making decisions that have degrees of risk, legal, regulatory, or financial consequences. The position may also collaborate with other business areas to support functions within those areas.Responsibility Summary:

• Investigate, analyze, and report suspicious activity related to potential violations of laws, regulations (including the USA PATRIOT Act, OFAC, etc.), firm policy or procedure.
• Review account/customer exceptions and take inbound calls from branch associates to identify potential concerns, explain policy and remove restrictions.
• Identify concerns and report them to the appropriate parties and take further steps that could include making account closing determinations, restricting accounts, and terminating certain account privileges to mitigate risk and prevent losses due to irregular or suspicious activity.
• Perform enhanced due diligence and document results to mitigate risk posed by clients and their activities utilizing industry resources and vendor tools.
• Collaborate with and share information with Legal, Compliance, Audit and other internal departments, governmental agencies, and law enforcement to support confidential investigations and improve the control environment.
• Responsible for initial account/customer investigations from multiple inputs including judgement to escalate to a case, prepare a suspicious activity report (SAR) or escalate potential internal fraud/policy concerns to FSD.
• Assist in the development and delivery of a wide range of training for team members and firm associates related to the identification of suspicious activity, investigative tools/techniques, reporting requirements and procedures, education, and awareness of financial crimes (i.e., money laundering, fraud, misappropriation). This may include on-the-job training, internal presentations, development of required firm AML/fraud training and creation of financial crimes awareness material available to clients/branches
• Act in compliance with existing firm policies and procedures and assist with development and implementation of new firm policies and procedures, regarding movement of funds and applicable regulations, including the USA PATRIOT and Bank Secrecy Acts.
• Conduct client interviews in partnership with branch teams regarding potential suspicious activity.
• Perform detailed analyses, create, and maintain required documentation in a case management system, use judgment to determine if Suspicious Activity Reports (SARs) or other reporting is required, file SARs, and act as an escalation point for more complex cases.
• Develop test scripts and perform testing on system changes and enhancements to ensure desired results are achieved, system integrity is maintained, detection scenarios produce alerts accurately, and data completeness.
• Review high risk events such as incoming criminal and grand jury subpoenas and analyze related account activity to determine if there is a reportable event.
• Perform monthly supervisory reviews of team members’ work to ensure quality/accuracy and compliance with written supervisory procedures.
• Collaborate with associates in department to ensure exceptions are reviewed timely, including adjusting assignments as necessary.

Skills-Requirements:

• High school diploma or equivalent required. Bachelor’s degree or equivalent work experience, required.
• Two to three years of brokerage or financial services industry or related experience required.
• Focus of one to two years of fraud, BSA/AML investigations, audit, or risk management strongly preferred.
• Knowledge of brokerage operations, banking operations, risk management, investigations, forensic accounting, business, finance, fraud, or anti-money laundering strongly preferred.
• Must have strong working knowledge of major operations and compliance functions, specifically the movement of funds and securities and related regulations.
• Requires knowledge of managing risks and controls by conducting account and/or customer-based research.
• Must be able to demonstrate attention to detail, conduct thorough reviews of account activity, analyze concerns, and resolve problems using seasoned judgment.
• Strong analytical skills – combining information from multiple sources – to conduct investigations, recognize fraudulent or inappropriate activity, interpret results, and apply regulations and firm policy to reach independent conclusions.
• Excellent verbal and written communication skills required to collaborate with branch associates, home office associates, and external parties.
• Must be able to make decisions in gray areas where little or no guidance is available.
• Multi-tasking – ability to adapt during times of high volume, prioritize tasks, and work concurrently on multiple efforts.
• CAMS, CFE, CPA, or other equivalent industry certification/license preferred.

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