About the role
We’re hiring an experienced Senior Community Manager to help build and grow our gaming community across several channels. This role will be responsible for educating, attracting, and growing our gaming fanbase into our existing web3 community (+125k members). This person will work closely with our full marketing and web3 team to create educational content, drive campaigns with influencers, build social and community plans, and create an amazing, supportive community that our members love being a part of.
What you’ll be doing
The Senior Community Manager will be expected to fulfil the following activities:
- Create, maintain, and promote a safe and vibrant community culture across all channels
- Gather insights and issues from the community and work with leadership to resolve them
- Keep our community members up-to-date on product developments, milestones, and promotions
- An understanding of community engagement and moderation and an ability to manage external and internal moderators
- Build and deploy community strategy including virtual and live member events, participating in discussion forums, launching community-related initiatives, and organising virtual gatherings
- Daily management of all social platforms/channels: Twitter, Instagram, YouTube, TikTok, LinkedIn, Telegram, etc.
- Manage all Social Campaigns and executions (including asset creation)
- Manage monthly newsletters to keep the community informed and updated on the going ons at the studio
- Advocate for and represent the needs of our community members to leadership ensuring alignment between company goals and public data
- Help create ideas that promote our brand, content, social media and community strategies
- Experience building relationships with digital community members and content creators
- Experience interacting in online community forums and platforms
- Ensure consistency in community operations by establishing and tracking to KPIs
- Act as the primary point of contact for community members
About you
- 5+ years in gaming community management
- Exceptional written and verbal communication skills
- Commitment to excellence in brand communications
- An understanding of the content creation process across all formats
- Strong organizational and project management skills
- Experience using Discord, Telegram, Twitter and other key platforms & tools
- Passion about and have a strong understanding of gaming, crypto and blockchain technology
- Ability to work remotely and independently with flexible hours
- Optional: you love cats and enjoy our humor
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