Student Safety Specialist at Lightspeed

Lightspeed still has this job listing active. Last I heard pay was $18 an hour.

Actively monitor queues for alerts that need attention and act upon extremely sensitive data.
Assist in monitoring and analyzing data to determine context and intent.
You play a critical role in identifying potentially concerning activity and be responsible for advising clients and communicating accordingly.
Work closely with developers to understand programs and be able to suggest minor modifications if necessary.
Work closely with Technical Support to resolve client-specific needs.
Continue training to update skill set regarding alerts.
Perform other related duties as assigned.
Some shifts have working hours that are non-traditional (I.e. evenings/nights). Some weekends and holidays may be required.

High School Diploma.
Prior experience with troubleshooting data preferred.
Experience in operating systems and platforms.
Ability to communicate effectively, both orally and in writing, with all levels of staff, client , and emergency services.
Ability to clearly document and record information.
As an open-minded individual, you are willing to objectively view and categorize very offensive and highly sensitive materials.
Dedication to protecting data privacy and confidentiality.
Ability to closely follow documented processes.
Excellent organizational and reasoning skills.
Ability to function effectively in a fast-paced environment.
Excellent client service skills.
Lightspeed Systems Mission Focused.
Ability to remain calm under pressure and sense of urgency.
Highly motivated self-starter.
Current in social media trends and language.
Available to work flexible schedules and be on call nights, weekends, and holidays.
Crisis prevention, counseling, terminal illness worker or other similar experience preferred, but not required.

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