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Position Summary:
The Verification Specialist is responsible for verifying all information included in the original truckload carrier paperwork and receipts submitted for funding.
Essential Job Functions:
- Provide information to customers by verifying their request; answering questions; and offering assistance. Communicate with customers using established phone and email etiquette.
- Verifies that all required original paperwork and receipts have been received
- Contacts the Brokers/Shippers by telephone to confirm truckload rates
- Confirms with the Brokers/Shippers that there are no advances, claims or issues against payment
- Confirms that the Bill of Lading is clean without any other problems
- Verifies the Truckload Carrier’s Authority status
- Verifies credit information
- Verifies that a current Letter of Assignment is on file
- Assists with tasks in other departments as needed
Position Requirements:
- High school diploma or equivalent
- Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
- Expert knowledge of team members roles and responsibilities
- Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within company, and support a team environment
- Ability to accurately enter data with a strong attention to detail
- Must possess strong organizational and time management skills to meet department goals and deadlines
- Must be punctual and have excellent attendance
- Bilingual preferred