As a Trust and Safety Specialist, your work might include:
- Investigating and resolving trust and safety issues across our community, including payment disputes, inappropriate content, abuse and other violations
- Providing clear, patient and helpful responses to time sensitive safety and legal escalations
- Analyzing spam trends and proposing proactive enforcement
- Developing new risk operations workflows
- Collaborating with the Legal, Product, Communications, and Community Support teams
An ideal candidate has:
- At least 2 years of experience in a Trust and Safety, legal, tech policy, or risk mitigation role
- Experience with managing to response times and general customer support emails
- Excellent verbal and written communication skills with the ability to translate complex issues into simple, clear language
Full ad here, Link.