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 Seeking a smart and savvy Community Content Moderator to join our team. This position could require working weekends.

Responsibilities:

• Read stories and comments published on the site and identify problematic content
• Assess and discuss problematic content and apply corrective warnings and sanctions
• Remove and mark spam content
• Monitor and respond to moderation-related Help Desk tickets
• Address Help Desk tickets related to subscriptions, Action Network / Act Blue issues, and site-related issues (login, password, and basic feature / technical issues)
• Monitor organizational Slack channel discussions
• Perform tasks and monitor assigned Reports as enumerated in the Procedure manual
• Coordinate with the rest of the Community Team and Staff in support of their work

Experience:

• 2+ years community moderation and engagement experience preferred
• Familiarity with Daily Kos (site, features, community)
• Familiarity with team collaboration platforms (Slack, Zoom), productivity applications (Google Docs, Google Calendar), internet search applications and tools, and spreadsheet and database tools